Use your own credentials for white label services

Note: This topic is only for advanced users. You should be familiar with API's.

Using your own credentials for social media services involves you creating your own applications on social media services and then providing the credentials for these applications to myPresences so we can use them when interacting with your clients accounts.

This creates a more branded experience as your users see they are connecting your application with your name and logo rather than a generic application.

Using your own social media application means that:

Your users connecting their social accounts under white label will see your name and logo

If you don't set your own app your users will see a Generic Application (Presence Manager) when connecting their social channels under white label.

Interactions on the platform will be attributed to your application

Actions you perform on an external service via your white label domain will be attributed to myPresences unless you provide your own credentials.

Some examples are:

• Posting to twitter shows the name of the application that made the post in some cases.

Creating applications on external services

The process for creating an application on each third party services is different.

Some may require significant effort and will require a review process before they are approved.

The process for creating an application on each service changes often and we don't have documentation on the process for each service at this time.  If you create a guide for a service please let us know and we will link it here.

Below are links and help on creating applications on services supported by myPresences.

Facebook\Instagram

Using your own Facebook\Instagram developer credentials

Google

Using your own Google Developer Credentials with White Label

LinkedIn

1. Go to LinkedIn developers.
2. Click Create App.

The OATH Redirects should be:

https://<your whitelabel domain>/auth/complete/86/

https://<your whitelabel domain>/auth/complete/317/

Your application will need to be approved for these permissions:

• r_basicprofile
• r_1st_connections_size
• r_emailaddress
• r_organization_social
• w_organization_social

You may not need all of these permissions depending on which functionality you intend to use in myPresences. BasicProfile is mandatory though.

Adding your credentials to myPresences

Once your application on a third party service has been created and passed review you need to add its credentials to myPresences.

1. Go to the Services tab under White label on your Accounts page.
2. Click the Add button.
3. Choose the service you are adding the Keys for from the dropdown. Some services (eg. from google) may share the same keys. Enter the keys into all services you want to use under white label.
4. Enter the API Key and Secret for your application.  If there is no secret leave the field blank. Some services may have a third field.
5. Click the Save button to save your credentials.
6. Contact myPresences and let us know that you have added credentials for the service so we can test further.