If you want to send emails to your customers from your own email servers you will need to setup your SMTP settings in your white label settings.
This allows us to send emails from your email server so that you customers can see the emails are coming from you.
If you are using Gmail as your mail provider you will need to enable Less Secure App Access in your google account or when we send email using your account they will be blocked like below.
To remove this restriction and allow external applications to work with your SMTP server please go to your google account and login as the user that has admin access to your account and go the following page.
On this page look for the following section (you may have to scroll).
And click on the link to to turn it on.
You should now be able to send emails from myPresences using your own email server and your customers will see the emails coming from your address.